Carrier Tail - CTX

10Gbps CTX Technical Brief (KB24091808)
25Gbps CTX Technical Brief (KB24091809)
100Gbps CTX Technical Brief (KB24091810)

Our Carrier Tail (CTX) provides a fixed, uncontended point-to-point Ethernet connection with no PON infrastructure.

Flexible bandwidth options

Our service offers flexible options to suit your connectivity needs, starting from 10Gbps and scalable as standard to 100Gbps, with 99.99% availability.

Service level agreement

We guarantee 99.99% network availability, equating to a maximum monthly downtime of 4 minutes. Compensation for any outage is processed automatically, requiring no action from the customer. For more information, see CTX Service Level Agreement (KB24091815).

Diversity

We provide fully diverse routes across Central London, featuring multiple Points of Presence (PoPs) and separate paths to customer sites for enhanced resilience. Custom route maps can be supplied on request for your approval.

Our extensive coverage across London enables us to effectively avoid pinch points—areas where network paths converge, creating potential single points of failure. We can also establish new intakes into buildings, ensuring a completely independent and diverse connection path.