Direct Internet - IPX
10Gbps IPX Technical Brief (KB24091201)
25Gbps IPX Technical Brief (KB24091202)
100Gbps IPX Technical Brief (KB24091203)
IPX Service Level Agreement (KB24091701)
Our Direct Internet Access (IPX) provides a fixed, uncontended connection to the internet, ensuring that our customers experience consistent, high-performance bandwidth.
Commonly referred to in the industry as DIA (Dedicated Internet Access) or a Leased Line, our service is designed to meet the demanding connectivity needs of modern businesses.
Flexible bandwidth options
Our service offers flexible options to suit your connectivity needs, starting from 10Gbps and scalable as standard to 100Gbps, with 99.99% availability.
Service level agreement
We guarantee 99.99% network availability, equating to a maximum monthly downtime of 4 minutes. Compensation for any outage is processed automatically, requiring no action from the customer. For more information, see IPX Service Level Agreement (KB24091701).
Failover options
Our Direct Internet service can support unmanaged IP failover with BGP as standard. For those requiring a fully managed failover solution or where VRRP is necessary, see Protected Internet - IPP (KB24102506). This is typically used by customers who need the absolute highest level of reliability, with 99.999% availability.
Diversity
We provide fully diverse routes across Central London, featuring multiple Points of Presence (PoPs) and separate paths to customer sites for enhanced resilience. Custom route maps can be supplied on request for your approval.
Our extensive coverage across London enables us to effectively avoid pinch points—areas where network paths converge, creating potential single points of failure. We can also establish new intakes into buildings, ensuring a completely independent and diverse connection path.
Integrated cyber security as standard
All our IPX connections can be provided with DDoS Flood Protection (KB24091813). This automatically filters attacks within seconds, with no human intervention. It protects against the most common types of DDoS attacks, regardless of IP address types or numbers, ensuring your business remains operational during potential threats.