Services We Offer
- Technical Guides
- Setup Your New Smartcard (KB16071201)
Setup Your New Smartcard
For Smartcard and USB dongle users, please follow the instructions on this page to recover your PIN upon delivery.
IMPORTANT: Please be ready to note down your PIN as this service can only be used once!
- Call the number printed on the back of your Smartcard or USB dongle.
You will be prompted to enter the 11-digit card number. For example,
12345678903.If you enter an incorrect 11-digit card number, you will be asked to try again.
Your PIN will be read out.
- Press 1 to repeat the message.